It starts with participation by Laura Farrelly
Since launching Social Sites Engagement Scorecard a few weeks ago, I have had a lot of fun (I told you I am a geek) analyzing the data from our own social networks and hearing how our first customers...
View ArticleUnderstanding your connections by Laura Farrelly
Several weeks ago, I posted a blog about the insights provided by our new Sitrion Engagement Scorecard and focused on the Participation section. As we look to our annual user conference, Collective...
View ArticleMeasure activity levels to help you cultivate adoption by Laura Farrelly
With Activity data, we measure users’ engagement in critical social activity including microblogging, asking and answering questions, commenting, sharing, liking, tagging, badging and workflow...
View ArticleThe scorecard helps you be smart about Q&A by Laura Farrelly
Question Activity data helps our customers measure the effectiveness of knowledge sharing within their social network. The Engagement Scorecard tracks the number of questions asked for the specified...
View ArticleUnderstanding the social groups within your network by Laura Farrelly
With Social Groups, the Engagement Scorecard measures data for public and private communities and public and private spheres. It looks at the total number of social groups and for those groups...
View ArticleAre you a number hater or data geek? Take our social engagement quiz to find...
Recently, I’ve written several posts about Engagement Scorecard. So to see if you have been paying attention, I think a short quiz is in order! Don’t worry – it’s multiple choice and no late night...
View ArticleAre you a number hater or data geek? The answers to our social engagement...
Thanks to those of you that participated in our Engagement Scorecard quiz. I was pleased to see that we have several data geeks among our readers – 67% of respondents answered 5 or more of the...
View ArticleThe Top Five New Features of the Sitrion Engagement Scorecard by Laura Farrelly
I am super happy to announce v-next of our Engagement Scorecard, available as of today. I would like to say a special thanks to Kelly Gault, Sherstin Lauman, and the rest of the development and QA team...
View ArticleMapping metrics to journeys by Laura Farrelly
My colleague, Brian Kellner, wrote a blog series about the journey of social last week. It got me thinking about how great it is that Engagement Scorecard is flexible enough to support a company...
View ArticleLet Sleeping Dogs Lie? by Laura Farrelly
For most companies, time and attendance management is a topic best avoided. A system or process has been in place for years and while often painful, many enterprises feel their current system is ‘good...
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